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    The TS-3000i requires a Web browser and Ethernet connection for setup and time synchronization of the TS-3000i Web clock.   The Web browser supported is Internet Explorer 6 or 7, Safari 3, Firefox 2 (not compatible with Bonj Read More

MTX-15 Ethernet Terminal Connection with Time Guardian (TG) v5.0 procedure Set the ip, using the dgdscvr utility ping test Then on time guardian, go to Edit > setup Cl Read More

  My PIX-3000 is printing all zeros, how do I resolve this issue?   Answer: You need to reset the clock to factory default. To do this: 1. Hold down the PROGRAM button. 2. While continuing to hold the PROGRAM button, pres Read More

  Why wont the card eject after its pulled in the MJR-7000/8000?   Answer:   A common problem would be the DC Motor ( p/n  IR-630770 ). This is the motor that moves the carriage side to side. Sometimes just tapin Read More

Whenever a clock is successfully polled Trutime will copy the punches to two files aupoll.bak and aupoll.dat. Sometimes Trutime will lock up or not process the punches into Trutime. This can be corrected by going into the apps rutime dir Read More

Time Guardian version 5.5.1.1 - Installation and User Guide Note: This version was created for Windows 8 and Windows 10 compatibility as well as it’s corresponding server OS versions. Read More

Time Guardian v5.6 Installation and User Guide Read More

As of May 2010, data conversion from TRUTIME to TIME GUARDIAN PRO is no longer supported. Also, based on the current versions 4.x - the conversion application is not compatible. However, we can export/import the employees, cost center, departments Read More

HOW TO IMPORT BENEFIT TIME FILE WITH BEN. MODULE: REQUIREMENT - EMPLOYEE NUMBER MUST BE USED AS PRIMARY Read More

Where to activate time guardian software? local client of the TG server standalone pc/install NEVER activate on a remote client, these are client that do not host the db folder or TG services. Read More